On-Campus
On-campus support includes technical computer and network support.
Usually CALS Computing Services in Moscow (CCS Moscow) is the first contact when
someone experiences a computer problem on campus in the College
of Agricultural & Life Sciences, unless there is a first-level
computer support person in the department. Resolution of
problems may involve any combination of CCS Moscow, local
vendors, mail-order vendors, the ITS Help Desk, the ITS Networks and Systems personnel. Support specialties include network software and configuration, email problem resolution, computer account maintenance, College of Agricultural & Life Sciences email address books, software installation and upgrades, and new computer pricing and installation. Limited support is provided for out-of-warranty hardware problems and upgrades—local vendors can provide that service. CCS Moscow will work with Dell technical support to resolve hardware issues with their computers. Hardware problems with local-brand computers will be referred to the local business. Hardware problems with other brands are the responsibility of the user.
Clint Payton - Computer Support Associate
Ag Science 15
Moscow, ID 83844-2335
Phone: (208) 885-7160
Fax: (208) 885-4719
Email: cpayton@uidaho.edu
Ryan Savage - Computer Support Associate
Ag Science 15
Moscow, ID 83844-2335
Phone: (208) 885-7322
Fax: (208) 885-4719
Email: ryans@uidaho.edu
Blaine Gibby - Computer Support Intern
Ag Science 71
Moscow, ID 83844-2335
Phone: (208) 885-7444
Fax: (208) 885-4719
Email: blaineg@uidaho.edu
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